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Bill an order to a company account

When a customer works for a company that has an account with you, the order can go on the company's bill instead of being paid at the counter. You can also pick the department, and note each garment's fabric and pattern.

✓ Matches today’s POS0:22 video·6 steps·For counter staff·Updated 7 Oct 2026

Step by step

0 of 6 done
1

Find the customer by name or phone and pick them.

If they belong to a company account, a "Bill to" card appears. It shows the company and its terms (for example "On account · net 30"). The company pays by default.

New order screen with a company customer picked: the Bill to card names the company and its terms, On account · net 30.
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2

Add a garment. In the details panel below the catalog, tap its fabrics and its pattern.

You can tap more than one fabric — a blend shows on the order as "Cotton · Polyester". Pattern is one choice only; "Solid" means no pattern.

Garment details panel with Cotton and Polyester fabrics ticked and the Checks pattern picked; the order line reads Cotton · Polyester.
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3

To let the person pay instead, tap the button on the "Bill to" card (or press A).

A box asks you to confirm. It warns that the items already on the order will be priced again at the new rates.

Confirm box asking to bill the person instead of the company, warning that items already on the order are re-priced.
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4

Confirm. Now the person pays at the counter like any other customer.

The card says "Charged to them at the counter". Press A again to put it back on the company.

Bill to card after switching: the person is charged at the counter and a note says the company is not billed for this order.
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5

To book the order to a department, open "Discounts & charges" and pick it under "Department".

Only shown when the company bills the order and has departments. A department can have its own discount.

Discounts & charges panel with the Department picker set to E2E Housekeeping.
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6

Press "Book order". The only way to pay is "On account" — press "Book on account".

Nothing is taken at the counter. The order is added to the company's next invoice, and the done screen shows the company name with a BILLED label.

Payment step for a company order: On account is the only method and nothing is collected today.
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