QDC Product Documentation

Living documentation for the QDC web POS — every flow is verified by an automated test. Screenshots and step-by-step instructions are generated from test runs against staging.

21
Documented flows
21
Passing

auth

Invalid client validationWhat you see when the login form fails client-side validation (password missing).Invalid loginWhat you see when the email or password is wrong.Sign out of the POSEnd your session at the counter and return to the login screen.Create an owner accountWhere new owners go to sign up, starting from the login page.Show or hide your passwordCheck what you typed in the password box before signing in.Log in to Back officeSign in and open the Back office workspace.Log in to BusinessSign in and open the Business website builder.Log in to the counter POSSign in and open the Counter POS workspace.

customers

Add a new customerRegister a walk-in customer at the counter and start their first order.Edit a customer’s detailsFind a customer in the directory, open their record, change their details, and check the change was saved.Find a customerLook up an existing customer in the directory by name.Find a customer by voiceSearch the customer list by speaking instead of typing: press V to start dictation, press V again to submit it.

leads

Turn a lead into a customerSomeone asked for a collection outside your delivery zones, so the POS saved them as a lead. This turns that lead into a real customer.

orders

Put a garment on the ticketTap a garment — or type its name and press Enter — and it goes straight onto the ticket with its details open for editing.Find a garment in the catalogNarrow the catalog down to the garment you want, using the service tabs, the category rail and the name search — which all apply at the same time.Take an order at the counterStart an order, register the customer, add garments and take a cash payment.Add a garment the catalog does not haveWhen a customer brings in something your price list does not cover, the catalog offers to add it — and keeps it for every future order.Open the garment catalogStart an order from the Orders list without touching the mouse: N for a new order, pick the customer, M for the catalog, Esc to close it.Check an incoming orderConfirm a just-placed order arrived in the orders list.Choose the service and the price followsWash, press, dry clean and the rest each carry their own price list. Pick the service first — from the pills or the "+N more" menu — and the catalog re-prices to match.

pos

Tour of the Counter POSSign in to the counter POS and visit every section of the sidebar: tickets, stations, customers, orders, pickup and delivery, runs and leads.